Privacy policy

Privacy Policy

Welcome to Pawzlex, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit or make a purchase from Pawzlex.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely through third-party payment providers)

Device & Usage Information

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Time spent on the website
  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our website and customer experience
  • Prevent fraud and unauthorized transactions
  • Send promotional emails and marketing communications (only if you opt in)

3. Cookies & Tracking Technologies

Pawzlex uses cookies and similar tracking technologies to:

  • Improve website functionality
  • Analyze traffic and user behavior
  • Personalize your shopping experience
  • Provide relevant advertisements

You can disable cookies through your browser settings, but some website features may not function properly.

4. Sharing Your Information

We do not sell your personal information.

However, we may share your information with trusted third parties, including:

  • Payment processors
  • Shipping and logistics providers
  • Marketing and analytics platforms
  • Fraud prevention services

These third parties only receive information necessary to perform their services.

5. Payment Security

All payments are processed securely through trusted payment gateways. Pawzlex does not store your full credit card information on our servers.

6. Email Marketing

If you subscribe to our newsletter or marketing communications, you may receive promotional emails from us. You can unsubscribe at any time using the unsubscribe link included in the emails.

7. Data Retention

We retain your information only as long as necessary to:

  • Fulfill orders
  • Provide customer service
  • Comply with legal obligations
  • Resolve disputes and enforce policies

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your data
  • Opt out of marketing communications

To make any privacy-related request, please contact us at:

Customer Support Email: contact@pawzlex.com

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those external sites.

10. Children's Privacy

Pawzlex does not knowingly collect personal information from children under the age of 13.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with the updated revision date.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Pawzlex
Website: https://pawzlex.com
Email: contact@pawzlex.com



Thank you for trusting Pawzlex.